- Remove All filter All (389)
- Look Who's Talking (1) Apply Look Who's Talking filter
- Maitland Library August 2016 (5) Apply Maitland Library August 2016 filter
- General (159) Apply General filter
- What's on (58) Apply What's on filter
- Online Services (17) Apply Online Services filter
- Documents (2) Apply Documents filter
You are here:
- Home
- Your Library
- Connect with us
- Who we are
- Customer Service Charter
Customer Service Charter
Our Customer Service Charter sets out the standard of service you can expect when visiting any branch of Maitland City Library.
Our commitment is to provide services, resources and programs that are responsive to your needs, whilst ensuring the highest standards of customer service.
We value your assistance and feedback to ensure that our services and programs are continuously improving and meeting the needs of the community.
Customer Service Charter (80.75 KB)
- Your Library
- What's On
- Collections
- Discover
- Research
- Local Studies
- Walls That Talk
- Walls That Talk Past Exhibitions
- Queen Elizabeth II 1926 – 2022
- The Country Women's Association
- Maitland's Heritage
- Morpeth
- Restore our Earth
- Pets Of Maitland
- Pandemical Habits
- Ken Done
- Phases of the Moon
- Beautiful Words
- International Salon of Photography
- The Magic Pudding
- Botanical Beginnings
- Born in the 60s
- Passchendaele
- Possum Magic
- Les Darcy
- Heroes
- Night Before Christmas
- Walls That Talk Past Exhibitions